LLND Kit-ICTSS00092 Technical Help Desk Support Skill Set Forms Core units BSBHRM521 Facilitate performance

Core units BSBHRM521 Facilitate performance development processes BSBHRM522 Manage employee and industrial relations BSBHRM523 Coordinate the learning and development of teams and individuals BSBHRM524 Coordinate workforce plan implementation BSBHRM527 Coordinate human resource functions and processes BSBOPS504 Manage business risk BSBWHS411 Implement and monitor WHS policies

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Core units BSBCRT311 Apply critical thinking skills in a team environment BSBPEF201 Support personal wellbeing in the workplace BSBSUS211 Participate in sustainable work practices BSBTWK301 Use inclusive work practices BSBWHS311 Assist with maintaining workplace safety BSBXCM301 Engage in workplace communication Elective units BSBDAT201 Collect and record data Group A BSBTEC301 Design and produce business documents Group A BSBTEC302 Design and produce spreadsheets Group A BSBTEC303 Create electronic presentations Group A BSBWRT311 Write simple documents Group A BSBPMG430 Undertake project work Group B BSBCRT412 Articulate

literacy and numeracy skill development TAELLN814 Design programs to develop adult language

policies and procedures in the construction industry Elective units CPCCCM2009 Carry out basic demolition CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres If you require RPL Kits with comprehensive benchmarking

LLND Kit-ICTSS00092 Technical Help Desk Support Skill Set Forms Core units BSBHRM521 Facilitate performanceEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational